WHY CHOOSE US?
We are friendly, caring, professional and efficient – but don’t just take out word for it. Below are a handful of testimonials from patients who have received treatment with us.
You can find more reviews by visiting our Facebook page. We have no editorial control over these reviews, so you can be assured they are 100% genuine. We thank all our patients for taking the time to write about their experience.
"From my first visit as an emergency patient to Nicola Taaffe nine years ago, right through to the present day, I have always received excellent care - friendly, efficient, with a commitment to preventative care. I would highly recommend this practice!"
TELL US YOUR STORY...
We believe that no one is alone in their fear. If you have suffered from dental phobia in the past and, with the help of the team at Nicola Taaffe at West Grove, are managing your fear or have overcome your phobia, we'd love to share your story with others.
Just wanted to say a massive and heartfelt thank you for the treatment I received, I haven’t ever been a great fan of Dentist's (3 visits in 32 years will attest to that). I had been having problems for almost a year and had visited 3 other dentists without actually going through with anything.
Right from the first phone call to Cath and having to borrow her glasses to fill the forms in on my first visit, through to all the amazing work Nicola so patiently and professionally performed with the help of her colleagues (sorry I can’t remember you all but you know who you are), the whole experience was unbelievably stress and pain free.
I feel like I have won the lottery! I even received a follow up call the following day to check all was okay. I can honestly say the attitude of Nicola and all the staff going the extra mile was the difference. If I ever have the chance to recommend you, I will in a heartbeat. Thank you so much.
My dental phobia resulted in me not visiting a dentist for 13 years. The resulting impact on my dental health and subsequently my health and self-esteem was limiting my personal and work life. After persistent nagging from my family and close friends I plucked up the courage to search for a dentist online. This was a big moment in my journey and I identified Nicola Taaffe. The website was friendly and easy to understand. It took me months to pluck up the courage to call.
When I did I was welcomed so warmly and kindly I stayed on the phone and booked an appointment. That first appointment was terrifying but from the moment I walked through the door the team at the surgery were friendly and understanding. They gave me the space and courage to face my fears.
After 13 years of no dental treatment I needed extensive work. This was explained to me clearly and without using technical jargon. I have since completed my treatment and am back to 3 monthly check ups. I still have a knot in the pit of my stomach when I visit, but the friendships I have built with the team and the reassurance they give me has ensured my health and self-esteem are no longer impacted by my teeth. I am so glad I made that call.
We hope that every patient's experience with us is a positive one. In a continuous attempt to improve our service, we ask that patients provide us with honest feedback of our service.
Contact us by email, letter or fill out the form below. Alternatively, visit one of the following websites and leave a review:
Should you suffer dental trauma or a dental emergency (such as toothache that is keeping you awake at night), emergency appointments are available.
Emergency appointments can be booked online or by calling the practice on
(029) 2045 3346.
We will try to see you as urgently as possible, although availability can sometimes be limited.
After many years of being afraid of going to the dentist, after having my first child I decided I needed to do something about it. I didn't want my children to fear going to the dentist like I did and I wanted to be able to set an example.
I did some research and came across Nicola. I decided to take the next step and booked an appointment. I've never looked back and only wish I'd done it sooner. The receptionists, dental nurses, hygienist and Nicola are always very friendly, understanding and able to put me at ease. I no longer fear going to the dentist and will continue to see Nicola and her team regularly.