This website privacy policy describes how we, Nicola Taaffe @ West Grove, protect our users information which is provided gathered whilst using our website. 

Whilst using the website you may be asked to provide information. Any data given will be used only as described in this policy. This policy may be updated on occasions 

We gather information on individuals who use our website in order to provide the best services and products, and to better understand our visitors and how they may use the website. 

Data Gathered

We may collect the following information:

  • Name

  • Email address

  • Contact details

  • Demographic information (which may include postcode, region, interests, preferences)

  • Website usage data

  • Information relevant to patient enquiries

How We Use Gathered Data

Collecting users data gives us a greater understanding to patients and what you may be looking for from our dental practice. Allowing us to improve our products and services. 

We may use data for:

  • our own company records

  • contacting you in relation to an enquiry

  • sending correspondence via email, post or telephone in relation to promotions, products, services, offers and other information, we feel, relevant, and beneficial, to you

  • customising the website to suit our users

Personal Details

If you have previously agreed allowing us to use your personal information for direct marketing purposes you can change your mind any time. 

We will not pass your personal details on to any third parties due to our patient confidentiality policy unless we have your permission or we are required to do so by law.

Our company website is hosted on a platform called which allows us to promote our products and services to you. Your data may be stored through’s data storage, databases and the general applications. They store your data on secure servers behind a firewall. 

If you do not want us to process your data or you wish to remove your details, please contact us by emailing: or send us mail to:

Nicola Taaffe @ West Grove, 2 West Grove, Cardiff, CF24 3AN please address to our Practice Manager Mrs Heron.

How We Use Cookies

Cookies does not allow access to your computer or any personal information - only what you choose to share. To alter your cookies setting this can be altered in your web browser. Please note any alterations made may change how our website functions, some pages may be come unavailable. 

We may use cookies for the following reasons:

  • Analysing website traffic using analytical services which helps us improve structure, function and design of website

  • Recognising your return to our website

  • Testing website content

  • Storing information on your preferences.


To prevent unauthorised access or disclosure of your information we have implemented physical and electronic safeguards to ensure your information you share with us is secure.


Our website contains links to other websites. Please be aware, once you are outside of our website we are not responsible for their protection and policy. Please ensure you read the visiting websites data protection and privacy policies. 


We reserve the right to modify our privacy policy at any time, please ensure you review it frequently. Changes will take effect immediately. 

The current version of our website 'policy' is published here, amended on: 29th July 2019   

If you have any questions relating to this policy please contact us